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What is resilience?

A key finding from the CIPD was that when managers build positive relationships with their team, they positively affect team members’ resilience.

What is resilience?

It is an individual’s ability to recover from or stay well in the face of adversity.

According to CIPD there is a range of behaviours managers can show that will help build the high-quality relationships that are important for resilience:

concern for wellbeing: empathy, concern, and consideration for employees

interest in individuals: taking an interest in employees as individuals

sociability: interacting with employees in a friendly and sociable way

availability: providing opportunities for employees to speak one-to-one.

Good relationships depend on an underlying attitude of care, compassion, and kindness.

Compassion, care and kindness are not about being soft. You can be a professional manager and care. It is about compassionate and relational leadership.

I work with people managers, directors, and founders to help them support their teams, especially in challenging times. Would you like to learn more about what it’s like to work with me?


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